Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results

Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities

20,83 € −9%

Ten Powerful Phrases for Positive People

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The Leader Phrase Book: 3000+ Powerful Phrases That Put You in Command

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Powerful Phrases for Dealing with Workplace Conflict: What to Say Next to De-Stress the Workday, Build Collaboration, and Calm Difficult Customers

42,67 €